Last Updated: 12/15/2025
This Privacy Policy explains how ElectroDash (“ElectroDash”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you use the DashCrew service, an AI-powered content and chat tool (the “Service”).
By using the Service, you agree to the collection, use, and sharing of information as described in this Privacy Policy. If you do not agree, please do not use the Service.
We collect the following categories of information when you use the Service:
When you use the Service, we and our service providers automatically collect:
We use the information we collect for the following purposes:
2.1 To Provide and Operate the Service
2.2 To Improve and Develop the Service
2.3 To Maintain Safety, Security, and Prevent Abuse
2.4 To Communicate With You
2.5 To Comply With Legal Obligations
3.1 Chat Logs
When you use the Service, your Inputs, Outputs, and associated interaction history (collectively, “chat logs”) are stored by ElectroDash and our service providers.
3.2 Human Review and Quality Assurance
To maintain and improve the quality, safety, and reliability of the Service, authorized ElectroDash personnel and, in some cases, personnel from our service providers (such as TypingMind) may access and review chat logs for purposes such as:
Access to chat logs is limited to authorized individuals for legitimate business purposes and is subject to confidentiality obligations and internal access controls. We take steps to minimize human review where possible and to protect your privacy, but you should assume that any content you submit to the Service may be reviewed by personnel.
3.3 Your Choices Regarding Chat Logs
Depending on your account type and Service configuration, you may have options to:
Please note that even if you delete data from the user interface, we may retain copies in backups, audit logs, or archives for a limited period as necessary for security, legal, or operational reasons.
We may share your information in the following circumstances:
4.1 Service Providers and Subprocessors
We share information with third-party service providers and subprocessors who perform services on our behalf and who are contractually obligated to protect your information and use it only for the purposes we specify. These providers include:
A current list of our subprocessors, including their names, purposes, and locations, is available upon request. We will update this list when we add or change subprocessors.
4.2 Business Transfers
In connection with any merger, acquisition, financing, sale of assets, bankruptcy, or other business transaction or negotiation, we may transfer, sell, or assign your information to a successor or affiliate. In such cases, we will require the recipient to honor this Privacy Policy or provide you with notice and choice.
4.3 Legal and Safety Reasons
We may disclose your information if we believe in good faith that such disclosure is necessary to:
4.4 With Your Consent
We may share your information with third parties when you direct us to do so or when you consent to such sharing.
4.5 Aggregated or De-Identified Data
We may share aggregated, de-identified, or anonymized information that does not reasonably identify you or any individual. For example, we may share statistics about Service usage, AI model performance, or general trends.
4.6 No Sale of Personal Information
We do not sell your personal information for monetary consideration. Under some state privacy laws (such as California’s CCPA/CPRA), “sale” or “sharing” may be defined more broadly to include certain data sharing practices for advertising or analytics. If such definitions apply and we engage in such practices in the future, we will provide appropriate notice and opt-out mechanisms as required by law.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on the type of data, the nature of our relationship with you, and our business and legal needs. Factors we consider include:
When we no longer need to retain information, we will delete, anonymize, or aggregate it in accordance with our data retention and deletion policies.
Even after you request deletion or close your account, we may retain certain information:
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
6.1 Access and Portability
You may request access to the personal information we hold about you and, in some cases, request a copy in a portable format.
6.2 Correction
You may request that we correct inaccurate or incomplete personal information.
6.3 Deletion
You may request that we delete your personal information, subject to certain exceptions (such as legal obligations, security needs, or legitimate business interests).
6.4 Restriction and Objection
You may request that we restrict processing of your personal information or object to certain types of processing.
6.5 Withdrawal of Consent
If processing is based on your consent, you may withdraw consent at any time (though this will not affect the lawfulness of processing before withdrawal).
6.6 Opt-Out of Marketing
You may opt out of receiving promotional or marketing emails by following the unsubscribe instructions in those emails or by contacting us. You cannot opt out of service-related or transactional messages.
6.7 Do Not Track
Our Service does not currently respond to “Do Not Track” browser signals, but you may be able to disable certain tracking through your browser settings or third-party tools.
To Exercise Your Rights:
To exercise any of the rights described above, please contact us at privacy@electrodash.io. We may need to verify your identity before responding to your request. We will respond to verified requests within the time period required by applicable law.
Please note that certain rights may be subject to limitations or exceptions under applicable law, and we may be unable to fulfill your request in some cases (for example, if deletion would violate legal obligations or impair our ability to defend legal claims).
We implement reasonable technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, secure authentication, monitoring, and regular security assessments.
However, no system is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any suspected unauthorized access or security breach.
The Service is not intended for and may not be used by individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without proper parental consent as required by law, we will take steps to delete that information as soon as reasonably practicable.
If you believe that a child has provided us with personal information, please contact us at privacy@electrodash.io.
ElectroDash is based in the United States, and the Service and our subprocessors operate in various locations around the world. Your information may be stored, processed, and accessed in the United States and other countries where we or our service providers operate, which may have data protection laws that differ from those in your jurisdiction.
By using the Service, you acknowledge and consent to the transfer and processing of your information in the United States and other jurisdictions as described in this Privacy Policy.
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with data transfer restrictions, we take steps to ensure that appropriate safeguards are in place for international transfers, such as standard contractual clauses or other legally recognized transfer mechanisms.
The Service may contain links to websites, applications, or services operated by third parties, or may integrate with third-party platforms. This Privacy Policy does not apply to those third-party sites or services, and we are not responsible for their content, privacy practices, security, or operations.
We encourage you to review the privacy policies and terms of service of any third-party sites or services you visit or use. Your interactions with third-party sites and services are governed by their own policies, not by this Privacy Policy.
If you are a resident of certain U.S. states, you may have additional privacy rights under state law:
11.1 California Residents (CCPA/CPRA)
California residents have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:
To exercise these rights, contact us at privacy@electrodash.io. We will verify your identity before responding. You may designate an authorized agent to submit requests on your behalf by providing written authorization.
Categories of Personal Information Collected (CCPA):
We collect the following categories of personal information as defined by the CCPA:
We use and disclose these categories for the purposes described in Sections 2 and 4 of this Privacy Policy.
11.2 Virginia, Colorado, Connecticut, Utah, and Other States
If you are a resident of Virginia, Colorado, Connecticut, Utah, or another state with comprehensive privacy legislation, you may have rights similar to those described above, including rights to access, correct, delete, and obtain a copy of your personal information, and to opt out of targeted advertising, sale of personal information, or profiling. Contact us at privacy@electrodash.io to exercise these rights.
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, legal requirements, or for other operational or business reasons. When we make material changes, we will notify you by:
Your continued use of the Service after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Privacy Policy, you should stop using the Service.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
If you have any questions, concerns, requests, or complaints about this Privacy Policy or our privacy practices, you may contact us at:
ElectroDash
3000 Galleria Circle Suite 15, Birmingham, AL 35244
Email: privacy@electrodash.io
We will respond to your inquiry within a reasonable timeframe as required by applicable law.
